Shipping Range
We currently support shipping to Mainland China, Hong Kong, Macau, and Taiwan, and also provide international shipping services covering major countries and regions worldwide.
Methods & Delivery Time
| Method | Est. Time | Shipping Fee |
|---|---|---|
| Standard Shipping | 3-5 business days | Free over ¥299, else ¥15 |
| SF Express | 1-3 business days | From ¥20, extra for remote |
| HK/Macau/Taiwan | 5-7 business days | By weight |
| International | 7-15 business days | By destination & weight |
Order Processing
- Orders are usually shipped within 1-2 business days after confirmation
- Extra 1-3 processing days may be needed during large promotions
- Custom products require 5-10 business days for production
- You will receive SMS/email with tracking number after shipment
Shipping Notices
Note
- Ensure address is correct to avoid delays
- Shipping may be delayed during holidays
- Inspect upon delivery, refuse if damaged and contact support
- Delivery to remote areas may take longer
Order Tracking
You can track your order via:
- Login -> My Orders -> View Tracking
- Use tracking number on carrier website
- Contact support
Contact Us
If you have shipping questions, contact our support team:
Hotline: 400-123-4567
Email: shipping@jingtu.com
Hours: Mon-Fri 9:00-18:00